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Lead Generation

This website is owned by John Eastwood B.Sc. a qualified legal professional, operating as a Claims Management Company. All clients are represented by Solicitors full details of which are outlined below.

This website operates as a lead generator by way of referral of potential claims to LLB Solicitors who may be charged a fee, by the website proprietor for the provision of potential client/customer details, which is not a charge to the potential client.

Regulatory Information

This website is operated by J Eastwood whose principle place of business for these activities is 15 Llys Ywen, Llandudno Junction, Conwy, LL31 9FF.
Direct and confidential contact may be made by using email address

Authorised and regulated by the Financial Conduct Authority (FCA) in respect of regulated claims management activities.

Registration is recorded by the FCA at https://register.fca.org.uk (FCA Firm Reference Number (FRN) 836119)

This website operates by way of referral to Solicitors who may be charged a fee by the website proprietor which is not a charge to the potential client.

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Complaints Policy

We hope you never have to complain about J Eastwood, the operator of this website however if you do please find below our complaints procedure

  1. Complaints may be made in writing, by e-mail, by telephone or any other form in respect of a claims management service that we have provided and that is regulated under the Compensation Act 2006.
  2. We reserve the right to decline to consider a complaint that is made more than six months after you became aware of the cause of the complaint. There may be instances where we will waive this requirement at our discretion. We will confirm to you in writing if a complaint has been made outside the time limit that we are prepared to consider.
  3. We will send you a written or electronic acknowledgement of a complaint within five business days of receipt, identifying the person who will be handling the complaint. Wherever possible, that person will not have been directly involved in the matter which is the subject of the complaint, and will have authority to settle the complaint.
  4. Within eight weeks of receiving a complaint we will send you either:
  5. Where we decide that redress is appropriate, we will provide you with fair compensation for any acts or omissions for which we are responsible and will comply with any offer of redress which you accept. Appropriate redress will not always involve financial redress.
  6. If you are not satisfied with our response, or if a complaint is not resolved after eight weeks, you may refer the complaint to:

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No Win No Fee*

No legal charge is payable unless the case is won and the client obtains an award of compensation. In the event that the legal claim is lost there is no charge made to the client.

If the case is won and the client is awarded compensation there may be a deduction from their compensation award of up to 25% as a sucess fee.

In all cases a fee is payable if the case is not pursued at the clients request, subject to the normal 'cooling of' period.

If your case does not result in an award LLB solicitors will normally make no charge. You can cancel your instruction at any time in writing, up to the matter being finalised, however a fee may become payable. LLB Solicitors may charge up to £300 per hour dependant on the type of fee earner dealing with your matter and should you terminate early LLB Solicitors may, at their discretion, time cost your matter and bill appropriately.

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Criminal Injuries Compensation Authority* (CICA)

It is not necessary to use a solicitor to apply for compensation to the CICA which will accept an application made personally by a claimant.

In all cases a fee is payable if the case is not pursued at the clients request, subject to the normal 'cooling of' period.

LLB solicitors charge 30% of any award inclusive of VAT. If your case does not result in an award LLB solicitors will normally make no charge. You can cancel your instruction at any time in writing, up to the matter being finalised by the CICA, however a fee may become payable. LLB Solicitors charge an average of £300 per hour dependant on the type of fee earner dealing with your matter and should you terminate early LLB Solicitors may, at their discretion, time cost your matter and bill appropriately.

Note - The CICA may insist on medical records being vetted, and the scheme requires the applicant to pay a maximum contribution of £50 in advance but may waive this requirement for those on benefits or low income.

If your claim has been rejected by the CICA, LLB Solicitors may appeal the decision at no extra cost.

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Motor Insurers Bureau * (MIB)

It is not necessary to use a solicitor to apply for compensation to the MIB which will accept an application made personally by a claimant.

In all cases a fee is payable if the case is not pursued at the clients request, subject to the normal 'cooling of' period.

The MIB may pay or contribute to legal costs dependant on circumstances however the general principles of 'no win no fee' will apply to all MIB claims which are carried out on a 'damages based agreement'. The net result is that a maximum of 30% may be deducted by LLB Solicitors from any award made to the client.

If your MIB case does not result in an award LLB solicitors will normally make no charge. You can cancel your instruction at any time in writing, up to the matter being finalised by the MIB, however a fee may become payable. LLB Solicitors charge an average of £300 per hour dependant on the type of fee earner dealing with your matter and should you terminate early LLB Solicitors may, at their discretion, time cost your matter and bill appropriately.

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Data Protection

Any information provided is used solely to facilitate a claim for damages for personal injury and is not used for any other purpose. The information will not be passed on to any third party except those directly involved in the settlement of compensation claim. The information is kept on password protected computer hard drives and is backed up regularly to a secure off site location. Any erroneous information will be corrected upon request. We fully comply with all data protection legislation.

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